This Privacy Policy explains how **Klinik Maxmedic** (Maxmedic Healthcare Sdn Bhd) collects, uses, protects, and handles personal data obtained from visitors of our website and patients of our clinic in accordance with the Personal Data Protection Act (PDPA) 2010 of Malaysia.
1. Information We Collect
When you request an appointment through our website or visit our clinic, we may collect personal information including but not limited to:
- Contact details: Name, phone number, and email address.
- Appointment details: Preferred dates, notes, and selected healthcare services.
- Technical data: IP address, browser type, and site navigation details collected via standard cookies.
2. How We Use Your Information
We use the collected information for the following clinical and administrative purposes:
- Scheduling, coordinating, and managing your medical appointments.
- Responding to clinical enquiries or administrative follow-ups via phone or email.
- Improving our website experience, services, and operations.
- Fulfilling legal and regulatory requirements imposed by the Ministry of Health Malaysia (MOH) and other statutory authorities.
3. Information Protection and Security
We implement a variety of administrative, technical, and physical security measures to maintain the safety of your personal data. Only authorized clinic staff under medical confidentiality agreements have access to patient contact records.
We do not sell, trade, or otherwise transfer your personal information to outside parties. This excludes trusted third parties who assist us in operating our website, so long as those parties agree to keep this information confidential and secure.
4. Cookies
Our website uses basic functional cookies to enhance site navigation and analyze web traffic. You can choose to disable cookies through your browser settings, though some features of the website may not function optimally.
5. Your Rights and Access to Data
Under the PDPA 2010, you have the right to request access to and correction of your personal data held by us. If you wish to review, update, or remove your contact information, please contact our data PIC via the details below.
6. Contact Us
If you have any questions regarding this Privacy Policy, you may contact us using the details below:
Klinik Maxmedic (Maxmedic Healthcare Sdn Bhd)
Address: 575 (GROUND FLOOR), TAMAN BUNGA RAYA, BATU 3 1/2, JALAN SEREMBAN LUKUT 71010 PORT DICKSON NEGERI SEMBILAN
Phone: 0193645446
Email: maxmedichealthcare@gmail.com
Clinical PIC: Dr. Petricia Pawel